- Free standard delivery on orders over USD 100
- 30 days return
Each piece is carefully prepared. We ship worldwide (except to Sudan, South Sudan, North Korea, Cuba, Iran, Syria, and Crimea). We offer free shipping on orders over $100 USD; a $30 fee applies to orders below this threshold. All eligible items enjoy a 30-day return and exchange policy from the date of delivery. Full details may vary by country and are outlined below.
Region |
Delivery Time |
United States |
Delivery times are typically within 8-12 business days for mainland. Places outside of the mainland such as Alaska, Hawaii, U.S. territories (Guam, Puerto Rico, American Samoa, Northern Mariana Islands), will take extra days depending on carriers' schedules and customs procedures. |
Canada |
8-12 business days. |
Latin America |
8-12 business days. |
Europe |
5-12 business days. |
Oceania |
8-10 business days. |
East Asia except China |
3-7 business days. |
Africa |
8-10 business days. |
Middle East |
6–11 business days. |
Delivery Policy Page
Visit our Delivery page for more information
Return Policy Page
Global Warranty
- Warranty Period: 12 months from the date of purchase
- Applicable to both online website orders and store purchases
During the warranty period, Songmont provides repair support for eligible after-sales cases.
Warranty Requests
- Online website orders: Please contact Songmont Customer Service.
- Store purchases: Please contact the original store of purchase for assistance.
Repair Timeline
Due to international shipping and repair scheduling, repairs typically require 3–6 months to complete.
Songmont Golden Pine Club
Want early access? Unlock your early benefits by getting a Golden Pine Club membership first! Use it twice, and it's already paid for: receive three $6 coupons upon joining Golden Pine Club, and more....
Introducing our adorable Puppy Charm, a charming accessory that captures the playful spirit of a loyal companion. Crafted with intricate detail, this pendant features a cute puppy design, perfect for dog lovers and jewelry enthusiasts alike. Made from high-quality, hypoallergenic materials, it shines with a polished finish, ensuring durability and comfort for everyday wear. Whether paired with a delicate chain or added to a charm bracelet, this versatile piece adds a touch of whimsy to any outfit. Ideal as a thoughtful gift or a treat for yourself, the Puppy Pendant is a timeless keepsake that celebrates the joy of furry friends.
Our Commitments
Using renewable/recycled paper,eco-friendly soy ink printing, and dye-free processes is Songmont's commitment.We remain continuously dedicated to exploring more environmentally friendly practices.
