- Free standard delivery on orders over USD 100
- 30 days return
Each piece is carefully prepared. We ship worldwide (except to Sudan, South Sudan, North Korea, Cuba, Iran, Syria, and Crimea). We offer free shipping on orders over $100 USD; a $30 fee applies to orders below this threshold. All eligible items enjoy a 30-day return and exchange policy from the date of delivery. Full details may vary by country and are outlined below.
Region |
Delivery Time |
United States |
Delivery times are typically within 8-12 business days for mainland. Places outside of the mainland such as Alaska, Hawaii, U.S. territories (Guam, Puerto Rico, American Samoa, Northern Mariana Islands), will take extra days depending on carriers' schedules and customs procedures. |
Canada |
8-12 business days. |
Latin America |
8-12 business days. |
Europe |
5-12 business days. |
Oceania |
8-10 business days. |
East Asia except China |
3-7 business days. |
Africa |
8-10 business days. |
Middle East |
6–11 business days. |
Delivery Policy Page
Visit our Delivery page for more information
Return Policy Page
Global Warranty
- Warranty Period: 12 months from the date of purchase
- Applicable to both online website orders and store purchases
During the warranty period, Songmont provides repair support for eligible after-sales cases.
Warranty Requests
- Online website orders: Please contact Songmont Customer Service.
- Store purchases: Please contact the original store of purchase for assistance.
Repair Timeline
Due to international shipping and repair scheduling, repairs typically require 3–6 months to complete.
Songmont Golden Pine Club
Want early access? Unlock your early benefits by getting a Golden Pine Club membership first! Use it twice, and it's already paid for: receive three $6 coupons upon joining Golden Pine Club, and more....
Crafted from premium leather and sturdy metal hardware, this luggage tag combines style and functionality. Its compact size ensures easy portability, while the clear transparent window securely holds your personal information card for safe luggage identification. With its unique design and variety of color options, this tag makes your suitcase stand out on the baggage claim. Perfect for business trips or leisurely vacations, this luggage tag is an ideal travel companion, adding a touch of personality and protection to your journey.
Our Commitments
Using renewable/recycled paper,eco-friendly soy ink printing, and dye-free processes is Songmont's commitment.We remain continuously dedicated to exploring more environmentally friendly practices.
